Yes, we design and build our chatbots based on your individual objectives. Cookie cutters are for baking, not creating conversational experiences that represent your brand.

It depends on the features and integrations that are required, as well as the the channels you are planning to deploy the chatbot on.

The upsurge of real-time messaging has led to a huge shift in how people choose to connect with businesses. Messaging apps have overtaken social media platforms in the number of active monthly users by over 20%. Over 1 billing people connect with business accounts weekly via Instagram, Messenger and Whatsapp.

Businesses can build long-lasting relationships with people through messaging apps that drive real business results.

Facebook click-to-messenger ads and conversational display ads are extremely effective marketing tools that often outperform traditional online marketing channels when done right.

Although we may use custom coding in many projects, we do not use in-house or proprietary software. We use industry leading platforms and tools that can be accessed by anyone.

We are agency partners with leading bot building platforms such as ManyChat and ChatFuel which are great for creating the front-end of your social messaging bots. Every person who communicates with your chatbot becomes a contact or subscriber, these platforms allow you to easily store and use this data, you could call them social CRMs rather than development platforms. You can leverage this data captured during your conversations such as product preferences, interests, and customer intents to create customer profiles and segment customers like never before. More complex chatbots will require 3^rd party integrations and custom scripting.

Yes, our projects often include third-party integrations such as syncing data to CRMs and other popular business tools. We can integrate with any online program that includes API documentation which most do.

Many chatbots, if necessary, incorporate advanced technologies such as artificial intelligence (AI) or natural language processing (NLP). We work with a number of platforms, technologies and models depending on the project requirements. This platform-agnostic approach allows seamless integration of AI agents, including large language models (LLM) like GPT (Generative Pre-trained Transformer), into our chatbots. These bots can be deployed across various messaging platforms such as Messenger, Instagram, and WhatsApp. Additionally, we harness the power of vector databases to enhance the efficiency and responsiveness of our chatbot interactions, providing users with a more sophisticated and tailored experience.